Privacy Policy

At Rhythm Home Diagnostics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our household diagnostic tools and services.

1. Information We Collect

We collect information in several ways to help you identify the root causes of household chaos and provide you with targeted organizational solutions.

• Diagnostic Questionnaire Data: When you complete our symptom-based diagnostic tools, we collect your responses about household routines, decision patterns, time management challenges, and organizational pain points. This information helps us understand your specific situation and deliver accurate diagnostic insights.
• Contact Information: If you contact us via email, phone, or contact form, we collect your name, email address, phone number, and the content of your message to respond to your inquiry.
• Usage and Analytics Data: We may use analytics tools to collect information about how you interact with our website, including pages visited, time spent, device type, browser type, and general geographic location (country/region level). This helps us improve our diagnostic tools and user experience.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to remember your preferences, maintain session information, and understand how you use our site. You can control cookie settings through your browser.
• Automatically Collected Information: Our web servers automatically log your IP address, access times, and the pages you request, which we use for security, troubleshooting, and service improvement.

2. Purpose of Data Collection and Use

We collect and use your information for the following purposes:

• To deliver personalized household diagnostic assessments based on your symptom responses
• To provide targeted product recommendations matched to your specific organizational challenges
• To respond to your inquiries and customer support requests
• To improve and optimize our diagnostic tools, website functionality, and user experience
• To analyze usage patterns and behavioral trends to enhance our service offerings
• To send you relevant information about our services (only with your consent where required)
• To comply with legal obligations and protect against fraud or misuse
• To conduct research on household organization patterns and decision-fatigue dynamics

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing required to provide you with our diagnostic services and respond to your requests
• Legitimate Interest: Our interest in improving our services, understanding user needs, and maintaining website security
• Consent: Where you have explicitly agreed to receive communications or participate in optional data collection
• Legal Compliance: Where required by Turkish law or other applicable regulations

4. Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our website, conducting analytics, hosting our platform, and providing customer support. These providers are contractually obligated to use your data only as necessary to provide services to us.
• Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect our legal rights and the safety of our users.
• Business Transfers: If Rhythm Home Diagnostics is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your data becomes subject to a different privacy policy.
• Aggregated Data: We may share anonymized, aggregated insights about household organization patterns and decision-fatigue trends for research and educational purposes, without identifying individuals.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Diagnostic questionnaire responses are retained for 24 months to allow you to access your assessment history and recommendations
• Contact inquiry information is retained for 12 months for customer service and follow-up purposes
• Analytics and usage data are retained for 12 months to analyze trends and improve our services
• You may request deletion of your data at any time, subject to legal retention requirements

After the retention period, we securely delete or anonymize your information unless we are required by law to retain it longer.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you
• Right to Correction: You may request that we correct inaccurate or incomplete information
• Right to Deletion: You may request deletion of your personal information, subject to certain legal exceptions
• Right to Restrict Processing: You may request that we limit how we use your information
• Right to Data Portability: You may request your information in a portable format for transfer to another service
• Right to Withdraw Consent: If we process your data based on consent, you may withdraw that consent at any time
• Right to Object: You may object to certain types of processing, including marketing communications

To exercise any of these rights, please contact us at hello@symptomhousemap.info with your request. We will respond within 30 days or as required by applicable law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using secure protocols (HTTPS)
• Secure storage of diagnostic and contact information
• Access controls limiting employee access to personal data
• Regular security assessments and updates
• Confidentiality agreements with service providers

While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These include:

• Essential Cookies: Required for website functionality, session management, and security
• Analytics Cookies: Used to understand how you interact with our site and improve our services
• Preference Cookies: Remember your settings and preferences for future visits

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use cookies for targeted advertising or behavioral tracking beyond analytics.

9. Third-Party Links

Our website may contain links to external websites and resources. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external websites before providing your personal information.

10. Children's Privacy

Our diagnostic tools and services are designed for adults managing household organization. We do not knowingly collect personal information from children under 18 years of age. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

11. International Data Transfers

Rhythm Home Diagnostics is based in Üsküdar, Turkey. Your information is primarily stored and processed in Turkey in accordance with Turkish data protection laws. If we transfer your data internationally, we will implement appropriate safeguards to protect your information.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

• Email: hello@symptomhousemap.info
• Phone: +90 541 536 01 79
• Website: symptomhousemap.info

We will respond to your inquiry within 30 days or as required by applicable law.

13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date below and, where appropriate, by sending you a notice via email or displaying a prominent notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.